A recent discussion about online reviews led me to an epiphany. I think much of the mental health crisis in veterinary medicine stems from feelings of helplessness. We are consistently at the mercy of...

One of the most interesting things I learned in business school was that consumer communication preferences are changing very fast. This can be intimidating for veterinarians who, to put it charitably,...

We live in the internet age, where a friend posting a story about something that happened to them can lead to a frenzy of conjecture about how “insert business or big corporation here” is taking advantage...

I was looking for a fight.  The client knew it and was calling me out on it.  I had been angry since the moment I dialed the phone. “Hi, it’s Dr. Smith from the animal hospital.  I hear there’s...

Leading a group of men through a study based on the book Fathered by God (John Eldredge), we’ve been prayerfully considering what God intends us to become as men.  As we wrestle with current struggles,...

“Clients have such unreasonable expectations…”  If I had a nickel for every time I’ve heard that, I’d be a gazillionaire.  I can’t argue with you, they do have expectations...

Hey Andy, It seems like every day clients are walking in with worse and worse advice they found online. I cringe every time I open the door and someone is sitting there with a huge stack of papers they...

If there’s one thing we’re passionate about here at DrAndyRoark.com, it’s how to stay happy- at work as well as home. We get lots of questions about how to maintain healthy professional...

I’m a big believer that most “black and white” statements about nutrition are oversimplified, frequently to the point of being inaccurate; and that the longer, grayer story is really the better...

Trying to get pet owners to comply with your dental health recommendations? Not easy. When you suggest Mrs. Smith use a finger toothbrush on her feisty calico, she’s probably more interested in...